Support
Help with NuaCares.
Find clear next steps for beta access, private updates, consent, care-circle invitations and account controls.
Private beta access
NuaCares is preparing limited, supervised trials with adults, families and care partners. Participation is voluntary and each support path is enabled separately.
Request an invitation
Start with a protected Nua Account using Google or a passwordless email link. After sign-in, beta access remains a separate, explicit request.
Sign in or register securelyPrivate updates
- Open an update only on the account and device that received it.
- Check its named audience, expiry, source and uncertainty before relying on it.
- Ask the person who shared it to resend when access has expired.
- Do not forward private care information outside the chosen care circle.
Consent and access
The person using NuaCares can review the exact purpose and audience of a link, pause a support path, revoke a care-circle invitation or delete the account. Revocation stops future access and invalidates cached private updates.
Account and privacy help
Use only the verified support contact shown inside NuaCares or in its official store listing. Support will never ask for a password, one-time code, full medical record or raw household recording by ordinary email.
For details about what can be shared and how access is limited, read the NuaCares privacy boundaries.